Spa etiquette - Steigenberger Alsik Hotel & Spa
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Spa etiquette

Arrival time

To get the most out of your time with us, we kindly ask you to arrive at least 20 minutes before your treatment is scheduled to begin. This gives you plenty of time to check in and get ready for the treatment. If you arrive too late, it will be necessary to shorten the time of your treatment correspondingly.

Your health

We kindly ask you to inform your therapist of any facts about your health that could affect your treatment, such as hypertension or hypotension, allergies, recent surgery, or the like. In the Spa Café you can enjoy a beer or a glass of wine, but we advise against consuming alcohol before or immediately after your treatment, workout or class.

Pregnant women

Many of our treatments are suitable for pregnant women, but please tell our spa team what you feel comfortable doing or about special needs, so you can enjoy your stay with us as much as possible. We advise against prolonged stays in our hot saunas, steam baths or bubble baths.

We advise you to wait until after your first trimester to book a treatment.

Dress

We kindly ask hotel guests to bring bathrobes and slippers from the room. Towels are handed out in the Spa Reception. Day guests will be provided a bathrobe, slippers and a towel at check-in. Nudity is only permitted in the saunas in the changing rooms.

Valuables

Please note that Alsik Spa is not responsible for personal belongings, and we advise against bringing valuables into the spa.

Children

Children under 16 must be accompanied by an adult at all times.

Our Nordic Spa is only intended for adults (18+).

Digital-free zones

To maximise your stay with us, the Wellness and Treatment floors and the lounge areas are all digital-free zones.

Cancellation

The treatment you book is reserved specifically for you. Therefore, we charge a cancellation fee of the full price if a treatment is cancelled less than 12 hours before the scheduled treatment time.

The same applies to booked spa timeslots, events and paid group workouts. Cancellations can be made on tel. +45 74 20 35 00 or mail [email protected]

Smoking

Alsik Spa, including the outdoor spa-area, is a non-smoking area. There is a smoking area outside the main entrance.

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Alsik Nordic Spa

Calm, relaxation and immersion come to the fore upon entering the lovely surroundings inspired by Nordic elements of nature, light and water. All of your senses are brought into play here with a profusion of unique spa experiences based on old Nordic therapeutic rituals and the best bathing traditions.

Alsik Spa Pool

You will immediately notice the unusual calm, relaxing atmosphere of Alsik Spa Pool where natural elements of light, water and heat create a harmonious, balanced setting.